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ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING AT WORKPLACE: LEGAL CONSIDERATIONS

ABSTRACT

Machine learning and artificial intelligence are quickly becoming the top technologies in the modern day. They have speedily established a presence in workplace activities. The repetitive and normal processes performed by businesses are now simple and low-demand because of AI and machine learning. AI mostly deals with intellectual thought, to put it simply, systems that have been trained to think like people are used to carry out jobs in order to make defensible and tactical judgements.¹ Machine learning is the process of using a computer system to analyze trends in data patterns without being given any explicit instructions.² Together, these two contribute to the smooth operation of businesses. The role of AI and machine learning is reviewed in this blog, and the legal ramifications are discussed after that. Additionally, topics like how AI affects the workforce and workplace are covered. In the end, the analysis and sound conclusion are presented.


KEYWORDS: Artificial intelligence, machine learning, analysis, algorithms, legal implications


INTRODUCTION

It is undeniable that machine learning and artificial intelligence are revolutionizing the legal profession and industry today. The workplace operations of commercial enterprises are being radically transformed by it. Machine learning and artificial intelligence have taken over everything, and many businesses are embracing them at work.³ AI improves productivity, decision-making ability, and efficiency by using algorithms that are very accurate and faultless in nature. AI is a rapidly developing technology with many advantages but, to some extent, also potential legal ramifications. The company must assure full adherence to legal standards and regulations while reaping the benefits of AI. Adopting AI in the workplace requires caution because there may be legal repercussions. By evaluating the legal repercussions, companies may ensure adequate compliance with the appropriate laws and regulations, which reduces the likelihood2 of potential dangers and creates a healthy, safe, and transparent working environment for both employers and employees.⁴


AN OUTLINE OF ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING

Machine learning and artificial intelligence are complementary disciplines. Machine learning is a subset of AI, which is far wider than machine learning.⁵ Computer systems become more intelligent via artificial intelligence, which enables them to learn and solve problems like humans do. AI relies on mathematical logics and algorithms to learn information and make decisions that are error-free. When we talk about machine learning, we mean a programme that uses mathematical and statistical methods to help computers without giving them precise instructions. While AI enables a system to mimic human thought and task performance, machine learning helps increase the computer's intelligence.⁶ The neural system is the best way to acquire human qualities through deep learning. To generate logical predictions, machine learning uses structured and semi-structured data. It is frequently viewed as a problem solution since it examines trends in the alteration of data patterns in order to get accurate results. While decision-making, effectiveness, efficiency, fraud detection, and quality control are all advantages of AI and machine learning, there are also drawbacks, including discrimination, privacy concerns, social repercussions, and others.⁷ But for businesses to benefit from new technology, they must endeavour to maximize the advantages and minimize the unfavourable legal repercussions.

EFFECTS OF ARTIFICIAL INTELLIGENCE ON THE WORKFORCE

Machine learning and artificial intelligence have both beneficial and harmful effects simultaneously. AI has a variety of effects on the workforce. First, the enterprise's efficiency and effectiveness are increased with the use of AI and machine learning. It is now possible to complete the activity that used to take legal specialists hours to complete in only a few clicks. It assists in the automation of jobs so that workers can concentrate on important aspects of the business that call for highly intelligent thinking. This may result in more trustworthy and significant employment. When a company implements an AI model, it helps to open up new career prospects and jobs, such as data analysts, cybersecurity officers, and AI trainers to manage these systems, which call for high-calibre talents. With the rise of AI, businesses' strategies have shifted from traditional to modern, which enables staff to learn new computer skills and become accustomed to the new technology. Employees become more competitive and productive as a result. By encouraging greater work-life integration, more remote work, and flexible work, AI will improve company culture.⁸ The automation of tasks is one of the drawbacks of AI since it will result in job losses and widespread unemployment, which would force businesses to lay off workers.

EFFECTS OF ARTIFICIAL INTELLIGENCE ON THE WORKPLACE

By using a more strategic approach, artificial intelligence will drastically change the workplace. As many time-consuming tasks are now carried out by legal professionals alone, efficiency will undoubtedly grow. Work will be lessened by the adoption of AI. In terms of precise recommendations and suggestions, AI is one of the most dependable systems. AI can likely show to be a cost-effective strategy because it lowers labour costs in the legal sector.⁹ Any company that uses AI helps to improve work and employment prospects in the legal sector, giving employees specialist knowledge that aids in upskilling personnel. There are always advantages and disadvantages to new technologies. AI similarly causes some ethical and legal questions. These issues are accountability and privacy. The adoption of an AI-based model aids in the modification of work processes in the legal sector, which ultimately aids organizations’ long-term effectiveness.

LEGAL CONSIDERATIONS

It is imperative for the company to become comfortable with the present legal issues while anticipating large job growth because AI is integrating at the workplace at a rapid rate. Employers and employees both need to be aware of a few legal considerations. Discrimination is the very first one , the bias in the AI data is mostly of a hiring and promotion nature, it leads to discriminatory practises.¹⁰ Data that is biased in nature should not be used to train AI-based models. The use of AI models in the workplace is negatively impacted by the violation of some worker rights, including the right to privacy and the right to life under article 21. AI can occasionally be vulnerable to confidentiality risks since it depends on employee personal information. Another thing to think about is liability: who is responsible for the harm that AI generated judgements bring to customers and employees?¹¹ To limit damages, employers must take all of these factors into account when drafting contracts and agreements. As the use of AI in the workplace involves the development of digital data as well, effective adherence to IPR and property regulations is essential. These laws and regulations must be handled by legal professionals without interfering with the working environment.

ANALYSIS

Though it is unquestionable that the new technology is greatly enhancing the legal sector. The legal issues that arise with artificial intelligence, however, must be carefully considered. Any company failing to apply it risks severe negative legal outcomes. The protection of data privacy and security is essential. Additionally, the education and training required to equip staff with the knowledge and abilities to utilize AI-based products responsibly are also required. A company can only use AI and machine learning tools if it can adhere to all applicable laws and regulations while still upholding employee rights.

CONCLUSION

In a nutshell, machine learning and AI are rapidly changing the legal sector. However, both employers and employees must uphold moral standards if it is to be beneficial. Additionally, they must ensure that employees receive fair employment and treatment while increasing efficiency and effectiveness. To create wholesome connections and a correct balance, businesses should put workers' rights first. Because AI will merely evaluate data and leave actual and final decisions to humans, it is unlikely that it will ever be able to fully replace people or workers.¹² Thus, proper, wise execution is required to complete all of these above-mentioned points.


REFERENCES

  1. Alyssa Schroer, What is AI? How does AI work?, built in, https://builtin.com/artificial-intelligence

  2. Chiradeep Basumallick, 3 ways AI is impacting company culture and Ideas for AI based hiring , Spiceworks https://www.spiceworks.com/hr/engagement-retention/articles/3-ways-aiisimpacting-company-culture-and-ideas-for-ai-based-hiring/amp/

  3. Herbert Zech, liability for AI: public policy considerations, Springer https://link.springer.com/article/10.1007/s12027-020-00648-

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